Terms and Conditions

1. User and Business Partner Duties

Platform Usage Adherence
Users commit to using Blinq and/or Payment Schemes’ Platform in strict adherence to the terms and conditions stipulated by the platform. Any attempt to modify, translate, or reverse engineer the platform without explicit written consent is prohibited.
Acknowledgment of Regulatory Compliance
Users commit to refraining from utilizing the Platform provided by Blinq and/or Payment Schemes for any purpose that violates applicable laws, regulations, or may lead to fraudulent activities, investigations, or legal actions against Blinq.
Legal Compliance
Merchants are obligated to comply with all applicable laws, rules, and regulations relevant to their use of Blinq’s and/or Payment Schemes’ Platform.
Transaction Processing
Merchants are prohibited from processing or depositing transactions for other merchant establishments.
Non-Refinancing of Debts
Merchants shall not accept payments from customers to refinance existing debts.
Data Extraction Compliance
Merchants must ensure that data extraction from the Payment Instrument aligns with Blinq’s specified methods.
Transparent Transaction Handling
Merchants must deliver a digital or paper copy bill to customers for transactions via Blinq and/or Payment Schemes’ Platform.
Trademark Usage License
Merchants grant Blinq a limited license to use their trademarks for marketing purposes.
Inclusion in Directories
Merchants authorize Blinq to include their name in any directory or promotional material related to Blinq’s services.
Security Measures Adherence
Merchants must observe all security measures on their websites and/or mobile applications as prescribed by Payment Schemes, 1LINK, and/or Blinq.
Compliance with Payment Instructions
Merchants are obligated to comply with payment instructions provided by Blinq in writing.
Dispute Resolution and Fund Recovery
In cases of dispute, chargeback, or fraudulent activity, the Acquirer/Platform Provider reserves the right to refund the Accountholder/Cardholder using the merchant’s funds.
Ownership Verification
Merchants must provide accurate information during the ownership verification process, with penalties for falsified information.

2. General Commitments

Compliance with Applicable Laws
Merchants must comply with all applicable laws related to product and service sales.
Customer Payment Acceptance
Merchants may only accept payments for goods and services they have sold and are within the identified business scope.
Indemnification
Merchants indemnify Blinq for any liabilities toward customers.
Adherence to Policies
Users and merchants must comply with Scheme Rules, PSO/PSPs’ SOCs, Acquirer/Platform Provider’s Policies, and all applicable laws.

3. Transaction Management

Settlement Timing
Blinq ensures merchant settlement within specified timelines, with communication in case of delays.
Commission Calculation
The Acquirer/Platform Provider’s commission is calculated based on processed and accepted transactions.
Transaction Validity
Merchant must ensure that transaction information complies with the agreement.
Record Retention
Merchants are required to retain relevant transaction correspondence for a minimum of three years.

4. Payments Acceptance Policies

Notification of Changes
Merchants must notify Blinq before making changes to the nature of offered products and services.
Compliance with Authorization
Merchants should only accept payments for authorized transactions in accordance with relevant laws and agreements.
Reputation Preservation
Merchants must refrain from disreputable actions that may damage the reputation of Blinq.
Specific Product/Service Acceptance
Merchants are allowed to accept payments only for products and services within their identified business scope.
Indemnification for Merchant Obligations
Merchants indemnify Blinq for any consequences arising from obligations under the agreement.

5. Dispute Resolution, Refunds and Chargebacks

Merchant-User Disputes
In case of disputes between merchants and users, Blinq is not a party to litigation but must be indemnified.
No Refusal for Electronic Transaction Return
Merchants must not refuse returns or cancellations for goods originally purchased using electronic means.
Refund Process
In the event of goods return or service cancellation, merchants must electronically refund the Accountholder/Cardholder.
Chargeback Financial Service Charge
Merchants may incur a financial service charge for each chargeback, deducted from settlements.
Non-Refundable Amounts
Blinq is not liable to refund any amount, including subscription and setup fees, in case of chargebacks.
Prohibition on Wrongful Use of Settled Funds
The Merchant expressly agrees not to use any settled funds if such settlement is made wrongfully or in error, including but not limited to fraudulent transactions, chargebacks, violation of these terms, and over settlement.
Responsibilities of the Merchant in Wrongful Settlement
The Merchant agrees to promptly notify Blinq of any over-settlement and to fully cooperate with Blinq and/or Payment Scheme’s in their investigation and willingly agrees to return said funds to Payment Schemes.
Remedies for Over-settlement
In case of over-settlement, Blinq reserves the right to request the Payment Scheme’s to reverse the over-settled funds, or to withhold upcoming settlements.

6. Prohibited Items

Merchants warrant that certain products and services prohibited by law will not be offered, sold, or delivered through the website or mobile application.

7. Termination of Services

Blinq reserves the right to suspend or terminate Merchant’s account and access to payment services at its discretion, with or without cause.
Merchant must provide written notice to Blinq at least 30 days prior to the effective date of cancellation. The notice shall include the reasons for cancellation.

8. Indemnity

Information Confidentiality and Connectivity Maintenance
Protecting User Information Merchants have to keep the information that users provide safe and secure, and use appropriate encryption and security methods. Preserving Link Quality Merchants have to make sure that the connection between the website/mobile application and Blinq’s Internet Payment Gateway is reliable and stable.

9. Confidentiality and Security

Indemnification of Blinq
Merchants indemnify Blinq for any consequences arising from their obligations under the agreement. Merchants acknowledge that Blinq is an intermediary and indemnify it for liabilities toward Payment Schemes.

10. Disclaimer

Blinq is not responsible for third-party businesses or individuals offering services through its site. Blinq disclaims any warranties regarding the website’s content and functionality, and users acknowledge that website use is at their own risk.

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